Privacy Policy — Whalen Marketing
Last updated: 02/19/2025
Whalen Marketing (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have when you use our website, download resources, or purchase/access our courses and coaching programs.
1) Information we collect
We may collect:
Contact information you provide (name, email address, and any information you submit in forms, checkout, or messages).
Purchase and account information related to your enrollment (product purchased, transaction status, and course access details).
Learning activity on our course platform (such as course progress and engagement).
Technical data (device/browser info, IP address, and usage data) collected through cookies/analytics on our websites and platforms.
Payment information: Payments are processed through Thinkific/Thinkific Payments and their payment partners. We do not receive or store your full credit card number.
2) How we use your information
We use your information to:
Provide and administer your purchases, enrollments, downloads, and course access.
Send important service messages (receipts, access instructions, program updates).
Respond to your questions and provide customer support.
Improve our content, offers, and website experience.
Send marketing emails only when you opt in/consent, and you can unsubscribe at any time.
3) Abandoned checkout emails (if you consent)
If you start checkout, provide your email, and consent to marketing, we may send a reminder if you don’t complete your purchase (an “abandoned cart/checkout” email). You can unsubscribe at any time.
4) How we share information
We share personal information only as needed to run our business and deliver what you requested, such as with:
Thinkific (course hosting, checkout, and account management)
Payment processing partners used by Thinkific Payments
Email service providers (e.g., Mailchimp, if you subscribe/consent)
Analytics providers to understand site usage
These providers process data on our behalf and are expected to protect it.
5) Cookies and analytics
We and our service providers may use cookies and similar technologies to operate our sites, remember preferences, and understand usage. You can adjust cookie settings in your browser, but some features may not function properly.
6) Your choices
You can:
Unsubscribe from marketing emails using the link in any email.
Request to access, correct, or delete your personal information (subject to legal/accounting requirements).
Ask questions about how your data is used.
7) Data retention
We keep personal information only as long as needed for the purposes above, including legal, accounting, and support needs.
8) Contact us
If you have questions or requests about privacy, contact:
Email: [email protected]
Business name: Whalen Marketing
Location: Lake Geneva, WI, USA